Terms of Service
AASU Online Dispute Resolution Platform
Welcome to AASU ODR Platform
Welcome to the Online Dispute Resolution (ODR) platform operated by AASU initiative. By accessing or using our platform, you agree to comply with and be bound by the following Terms of Service ("Terms").
Table of Contents
1. Acceptance of Terms
By registering, accessing, or using the ODR platform, users agree to these Terms, our Privacy Policy, and any additional guidelines or rules that may be published on the platform. If you do not agree with these Terms, you may not access or use the services.
2. Services Provided
Our ODR platform offers digital tools and services for:
- Online arbitration, mediation, conciliation, negotiation, and dispute resolution
- Case management for clients, lawyers, and arbitrators
- Document upload, verification, and secure communication
- Analytics and tracking of dispute progress
Note: All services are subject to the policies and procedures outlined on our platform and may be updated or revised over time.
3. User Eligibility
To use the platform, you must:
- Be at least 18 years old
- Have the legal capacity to enter into contracts
- Provide accurate and complete registration information
We reserve the right to suspend or terminate any user account that violates these conditions or harms the integrity of the platform.
4. Data and Confidentiality
We prioritize secure and confidential dispute resolution:
Privacy Policy
User data is processed in accordance with our Privacy Policy.
Encryption
All communications and documents within the platform are encrypted and protected.
Professional Obligations
Arbitrators and mediators are bound by confidentiality obligations.
5. Roles and Responsibilities
Disputing Parties
Must present honest, complete, and relevant information.
Neutrals (Arbitrators/Mediators)
Act independently and are selected based on credentials and expertise.
INDIMINDS Technologies LLP
Provides the technical infrastructure and administrative support, but does not offer legal advice or interfere with case outcomes.
6. Fees and Payments
- Access to certain features or case filings may require payment of service fees.
- Users will be notified of applicable charges before proceeding.
- All payments are processed via secure third-party gateways.
7. Legal Effect of Awards
Arbitration awards issued via this platform:
- Are binding under applicable laws, unless otherwise stated.
- May be enforced through relevant judicial mechanisms.
Users are responsible for reviewing the enforceability of awards within their jurisdiction.
8. Prohibited Conduct
Users may not:
- Submit false or misleading information
- Harass or threaten others on the platform
- Use the service for unlawful or unethical disputes
- Interfere with platform operations or security features
Violations may result in account suspension, termination, and legal action.
9. Modification of Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on the platform with the effective date. Continued use of the platform after changes signifies your agreement to the updated Terms.
10. Contact Us
If you have questions about these Terms, please contact AASU at:
aasuchamber23@gmail.com
Phone
+91 980 456 5678
Address
Room No. 26, Mezzanine Floor, Raja Chambers, 4, K.S. Roy Road, Kolkata - 700001, India